B2B Account Executive – Baghdad

About the role

The B2B Account Executive will support Zain Iraq’s business customers by handling day‑to‑day sales activities, responding to inquiries and promoting the full range of Zain services. The role focuses on delivering high customer satisfaction while driving new business acquisition and revenue growth.

Key responsibilities

• Understand and contribute to B2B sales plans, targets and policies.
• Maintain sales information libraries and respond to ad‑hoc data requests.
• Handle customer inquiries via phone, email, website and visits, ensuring efficient service.
• Acquire new business customers, generate leads and increase sales revenue.
• Promote Zain’s full portfolio of products, offers and renewals to existing customers.
• Build and maintain strong relationships to ensure business continuity.
• Collaborate with senior account executives and managers, providing administrative support.
• Accurately complete sales‑related administrative tasks and keep sales forecasts up to date.

Required profile

• Bachelor’s degree in Business Administration or a related field (or equivalent).
• Up to 2 years of relevant sales or business development experience.
• Strong customer‑service orientation, achievement‑driven mindset and teamwork abilities.
• Effective problem‑solving, relationship‑building and initiative.
• Commitment to diversity, equity and inclusion, including courage to engage and allyship.

Required skills