Fraud Management Professional

About the role

Zain Iraq is seeking a Fraud Management Professional to protect the organization from fraudulent activities across all business areas. The role involves detecting, investigating, preventing, and resolving fraud incidents while supporting the continuous improvement of fraud detection tools.

Key responsibilities

• Analyze alarms generated by the Fraud Management system and notify relevant stakeholders.
• Investigate fraud reports from staff and external parties, identify root causes, and implement corrective actions.
• Document investigation results accurately and report findings to supervisors.
• Perform ad‑hoc data analysis to uncover fraud patterns and support the creation of new fraud rules.
• Stay updated on telecommunications fraud trends and contribute to the fraud management strategy.
• Participate in team meetings, share insights, and suggest improvements to fraud operations.

Required profile

• Bachelor’s degree or higher.
• Up to 2 years of experience in fraud analysis, risk management, or a related field.
• Strong analytical mindset with attention to detail.
• Ability to work independently and collaborate within a team.

Required skills

• SQL query language and experience with relational databases.