Service Advisor – Night Shift
Sardar Group · Bassorah
Job description
About the role
The Service Advisor will be the primary liaison between customers and the workshop at the SAS Toyota dealer. Working the night shift, you will manage service requests, coordinate repairs, and ensure a high level of customer satisfaction.
Key responsibilities
- Receive customers, record vehicle concerns, and open job cards in the Autoline system.
- Explain repair recommendations, costs, and timelines, and keep customers updated on job status.
- Coordinate with technicians, parts, and quality control to ensure timely and accurate repairs.
- Verify completed work, prepare final invoices, and handle any customer complaints or follow‑up.
Required profile
- Bachelor’s degree in Automotive or Mechanical Engineering or related field.
- 1–3 years of experience in automotive service or a customer‑facing advisory role.
- Familiarity with warranty processes, service campaigns, and manufacturer standards.
Required skills
- Proficiency with the Autoline dealership management system.
- Strong command of MS Office applications.
- Basic understanding of vehicle systems and maintenance requirements.
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Published 1 hour ago
Expires 1 month from now
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Sardar Group
Bassorah