Commercial Manager - Iraq

About the role

DHL is looking for a Commercial Manager for Iraq, based in the Sales Department and reporting to the Country Manager. The role is accountable for the country's revenue by implementing DHL's strategic Sales, Marketing and Pricing objectives in line with regional direction and country objectives, and by providing strategic direction to achieve country revenue targets across all commercial channels.

Key responsibilities

• Sales: define and prioritise the tactics from Global and Regional Business Direction for the country, and help set the country AOP, revenue and profitability targets; take part in the Annual Business Plan and develop monthly sales forecasts and quarterly targets by FTE
• Sales: work with Commercial Groups, CSI and MNC teams to secure global and regional contracts, and use reporting tools to measure performance and agree corrective actions
• Pricing: deliver market-competitive pricing to the sales teams, support the country yield development programme, manage the SPA (Strategic Pricing Approach) process and ensure TDI/DDI products perform optimally
• Marketing: create and run product campaigns, provide market intelligence, and manage marketing communications, PR, research, reporting and product rollouts
• Follow up on revenue and commercial KPIs, develop action plans to close gaps, and support the development and succession of the commercial team

Required profile

• Minimum 5 years' international sales management experience
• Experience managing large sales and marketing teams, including relationship and enterprise accounts, in direct and matrix selling environments
• Proven ability to achieve results, and the ability to lead, coach and develop others
• Excellent interpersonal and influencing skills with top-level management, and strong customer relationship skills

Required skills

• Budgeting and P&L management
• Business and commercial acumen, strategic thinking and sound decision-making
• Ability to use initiative and judgement to solve problems
• Understanding of developing market and business trends