Front Desk Receptionist – Hotel

About the role

The Front Desk Receptionist is the first point of contact for guests at Ramada by Wyndham Sulaymaniyah. Working full‑time on‑site, you will ensure a smooth and welcoming arrival and departure experience while supporting the overall guest journey.

Key responsibilities

• Greet guests, manage check‑in and check‑out procedures, and process payments.
• Answer phone calls, respond to inquiries, and handle reservations.
• Provide accurate information about hotel services, facilities, and local attractions.
• Maintain guest records and perform basic clerical duties such as data entry and filing.
• Coordinate with housekeeping and other departments to fulfill guest requests and resolve concerns.
• Keep the front‑desk area professional, organized, and presentable at all times.

Required profile

• Strong customer service and communication skills.
• Professional appearance, reliability, and attention to detail.
• Ability to work shifts, including evenings, weekends, and holidays.
• Fluency in English, Kurdish, and Arabic.

Required skills

What we offer

• Opportunity to work in a modern, internationally‑standard hotel.
• Dynamic team environment with training and development support.