Service Advisor
Sardar Group · Tikrit
Job description
About the role
The Service Advisor ensures excellent customer service and smooth operations within the service department of a Toyota dealership. You will advise customers on service options, coordinate vehicle repairs and maintenance, and strive to exceed customer expectations.
Key responsibilities
- Greet customers professionally, listen to their concerns, and conduct thorough vehicle inspections.
- Provide detailed explanations of recommended services, cost estimates, timelines, and benefits.
- Prioritize and schedule appointments based on customer preferences, urgency, and department capacity.
- Coordinate with technicians to ensure timely completion of repairs and keep customers informed throughout the process.
- Follow up after service appointments to ensure satisfaction and gather feedback.
Required profile
- Bachelor’s degree in Business Administration, Auto Engineering or a related field.
- Minimum 3 years of relevant experience in a service or automotive role.
- Native Arabic speaker with advanced English proficiency.
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Published 7 hours ago
Expires 1 month from now
11 views · 0 interested
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Sardar Group
Tikrit