Sales Executive - JLR Dealer

About the role

Sardar Trading Agencies, a JLR dealer, is hiring a Sales Executive in Erbil. The overall objective is to generate and convert retail sales opportunities through professional client engagement within JLR retailer operations, contributing to reliable operations, the JLR client experience and the applicable brand, product and technical requirements.

Key responsibilities

• Prospect through approved channels and qualify vehicle purchase opportunities.
• Present suitable specifications and prepare authorised commercial proposals.
• Negotiate within delegated limits and coordinate accurate order and handover completion.
• Follow the approved Sales Core Process and Purchase Experience Framework, recording customer needs, agreed actions and contact preferences in CXP/DMS.
• Offer approved accessories, trade-in and ownership products, and refer valuations, discounts and credit terms for authorised approval.
• Complete customer signatures and end-user information with Sales Administration and coordinate post-delivery contact and customer concerns with CRC.
• Use current JLR market product information to explain the relevant Range Rover, Defender, Discovery or Jaguar offering, configuration and ownership needs accurately.
• Keep enquiries, appointments, test drives, quotations and follow-ups traceable in the authorised CRM, maintaining consent and protecting client information.
• Confirm specification, availability, approved price and delivery commitments with the responsible teams before accepting an order or promising a handover date.
• Review the sales plan, lead conversion, CRM completeness and delivery satisfaction, record exceptions and corrective actions, and complete JLR product, process or technical training.
• Apply JLR brand and role requirements, retailer procedures and delegated authority, and reflect the Creators' Code values of Customer Love, Unity, Integrity, Growth and Impact.

Required profile

• Degree in Business, Marketing or equivalent experience.
• Minimum 2 years in customer-facing vehicle sales.
• Fluent in both Arabic and English, spoken and written.
• Valid driving licence; any mandatory professional or technical certifications must be verified before assignment.

Required skills

• Strong communication, negotiation and customer service skills.
• CRM data entry and maintenance.