International Road Transport Operation Specialist

About the role

A major international transportation and logistics company in Baghdad is looking for an International Road Transport Operation Specialist. The role coordinates daily operations between transport operators, customs authorities and border agencies, monitors TIR consignments and border-crossing performance in real time, and escalates bottlenecks through the line-management channel. It supports cooperation along the corridors linking Turkey, Iraq, Saudi Arabia, the UAE, Qatar, Kuwait, Oman, Jordan and Syria.

Key responsibilities

• Support the execution of the TIR strategy in Iraq and along the regional corridors.
• Monitor TIR operations at Iraqi border crossings, identify bottlenecks, propose corrective actions and brief the IRU point of contact on field developments.
• Work with Iraqi customs officers and border agencies to streamline TIR procedures and ensure consistent application of TIR rules.
• Build working-level relationships with Iraqi authorities, including customs and the Ministry of Transport.
• Support national TIR capacity building, including admission processes and approval of TIR load compartments, in compliance with the TIR Convention.
• Train TIR holders on the correct use of TIR tools, procedures and IT systems.
• Engage transport companies, freight forwarders and traders to monitor market dynamics, understand constraints on TIR usage and promote its adoption.
• Recommend procedural, regulatory and IT improvements that raise TIR efficiency.
• Support planning and execution of field missions to border crossings along the Development Road.
• Handle hotline cases raised on the ground, ensuring they are logged, triaged and resolved.

Required profile

• Bachelor's degree in Transport & Logistics, Supply Chain Management, International Trade, Economics, Business Administration or a related field.
• At least 5 years of relevant professional experience in road transport, international transit operations, customs or trade facilitation.
• Proven experience working with government institutions such as customs authorities, ministries of transport and trade, chambers of commerce, international organizations and transport associations.
• Experience in capacity building, training delivery and institutional support programmes.
• Arabic as mother tongue and excellent command of English.

Required skills

• Strong knowledge of road transport operations, including cross-border logistics, corridor management and freight processes.
• Solid understanding of customs procedures, transit regimes and border clearance processes.
• Nice to have: familiarity with the TIR Convention; Kurdish, Persian or Turkish would be an asset.