Hospitality Coordinator

About the role

The Hospitality Coordinator ensures a positive first impression for guests at the SAS Company Toyota Dealer in Basra. Acting as the front‑desk ambassador, the role blends customer service with administrative support for the sales team.

Key responsibilities

• Welcome visitors, manage telephone calls and messages, and provide courteous in‑person assistance.
• Prepare sales documents, process orders, and maintain accurate customer records.
• Schedule test drives, sales appointments and follow‑up meetings.
• Respond to inquiries via phone, email and face‑to‑face, delivering information on vehicles, pricing and services.
• Keep vehicle inventory records up to date and coordinate with finance to finalize sales transactions.
• Organise contracts, agreements and sales reports, and support inter‑departmental communication.
• Assist marketing initiatives, including event support and promotional material preparation.
• Perform additional administrative tasks as assigned by management.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• Minimum three years of relevant experience in hospitality, reception or sales support.