Field Service Engineer

About the role

The Field Service Engineer will deliver on‑site service, repairs, maintenance and overhaul of air compressors and related industrial equipment. The role focuses on maximizing customer satisfaction through professional field service, consultancy, and promotion of service products.

Key responsibilities

• Arrive at customer premises, inform the person‑in‑charge and follow safety procedures.
• Collect required parts, execute assigned jobs, and test run serviced units.
• Record readings, write service reports, and advise customers on follow‑up actions.
• Maintain cleanliness of compressor rooms and ensure proper use of PPE and service vehicles.
• Provide technical feedback to supervisors, log time spent, and submit weekly/monthly reports.
• Use the Mobile Asset Management (MAM) tool and collaborate with service planners and supervisors to achieve first‑time‑fix objectives.

Required profile

• Adaptable problem‑solver able to adjust schedule for customer demands, including occasional evenings or weekends.
• Self‑driven professional who takes ownership of customer needs.
• Field‑work experience in a workshop environment with strong diagnostic skills.
• Comfortable using technology to improve efficiency.
• Valid driver’s license for travel to customer sites.

Required skills

• Hydraulic systems
• Pneumatic systems
• Mechanical control systems
• Rotating equipment (pumps, motors, gear assemblies)
• Mechanical installations and repairs
• SCADA (Supervisory Control and Data Acquisition)
• Instrumentation and control systems
• Variable Speed Drives (VSD)
• Variable Frequency Drives (VFD)

What we offer

• Opportunities to work closely with sales and project teams.
• Access to modern tools and a well‑maintained service vehicle.
• Continuous technical training and professional development.