Customer Service Representative
Credit Bank of Iraq · Bagdad
Job description
About the role
Welcome customers and respond to inquiries about banking services, ensuring they receive suitable options and a high level of satisfaction.
Key responsibilities
- Review customer documents and data for completeness according to policies and procedures.
- Prepare and issue requested documents and services such as confirmation letters and account statements.
- Communicate with customers to complete missing data and coordinate with the AML department.
- Enter and execute customer requests in the banking system and obtain necessary approvals.
Required profile
- Bachelor's degree in business administration, economics, finance, accounting, or a related field.
- Minimum 1 year of relevant experience in banking or customer service.
- Strong interpersonal skills and ability to build positive relationships with customers.
- Ability to identify customer needs and provide appropriate solutions professionally.
- Strong problem‑solving abilities and commitment to delivering exceptional customer experience.
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Published 2 hours ago
Expires 1 month from now
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Credit Bank of Iraq
Bagdad