Content Management Expert – eCommerce & Social Media

About the role

Zain Iraq is looking for a Content Management Expert to plan, create and execute content and marketing campaigns across its eCommerce app and social media channels. The role combines content creation, light design, video production and data‑driven optimisation to boost conversions and maintain consistent brand messaging.

Key responsibilities

• Coordinate weekly app and marketing calendars with Category, Account Management and Marketing teams.
• Plan, manage and optimise in‑app banners, product placements and campaign assets.
• Create and oversee visual assets for the app and social platforms using Adobe Suite, Canva, Affinity or similar tools.
• Shoot and edit short videos for social media and in‑app use, including on‑camera appearances and voice‑overs.
• Monitor market trends and customer behaviour to generate relevant content ideas.
• Develop upselling strategies, giveaways and engagement initiatives to drive sales and retention.
• Support overall marketing planning and ensure smooth execution across all channels.
• Act as the central point of coordination for content and campaign execution.

Required profile

• Bachelor’s degree or higher.
• Strong understanding of online customer behaviour, especially in electronics, home appliances or gaming.
• Experience in campaign planning, content creation and social media management.
• Ability to manage multiple stakeholders and work cross‑functionally.
• Data‑driven mindset with the ability to turn insights into actionable campaigns.

Required skills

• Proficiency with Adobe Suite (Photoshop, Illustrator, etc.).
• Experience using Canva, Affinity or similar design tools.
• Video shooting with a smartphone camera and mobile editing tools.
• Basic to medium design understanding.