Travel Coordinator

About the role

The Travel Coordinator will work on‑site in Sulaymaniyah, organizing travel arrangements for corporate and leisure clients. This full‑time position involves handling inquiries, preparing itineraries and ensuring bookings meet client requirements and company policies.

Key responsibilities

• Book flights, accommodations, ground transportation and ancillary services using booking and reservation systems.
• Handle incoming client inquiries, provide tailored travel options and prepare detailed itineraries.
• Maintain accurate records of bookings, coordinate changes or cancellations, and resolve travel‑related issues.
• Collaborate closely with airlines, partner agencies and internal teams to deliver professional service.

Required profile

• Strong experience in travel coordination, management and arrangements.
• Excellent customer service and communication skills.
• Relevant experience in travel, tourism or hospitality, familiar with global distribution systems and online booking platforms.
• Strong organizational abilities, attention to detail and problem‑solving skills, able to work under time pressure.
• Ability to work on‑site in Sulaymaniyah, collaborate in a diverse team and communicate clearly in English.

Required skills

• Proficiency in MS Office and basic data entry.
• Experience with booking and reservation systems, including global distribution systems (GDS) and online booking platforms.