System Admin Assistant

About the role

We are seeking a System Admin Assistant to support the administration and operation of our ERP and business systems. The role ensures data accuracy, smooth system performance, and effective user support across multiple departments and branches.

Key responsibilities

• Manage user accounts and system access, creating, modifying, and updating permissions as required.
• Monitor system data and transactions, identify discrepancies, and apply corrective actions.
• Coordinate with branches to follow up on customer invoices and ensure system updates are reflected accurately.
• Process and monitor financial system transactions, including amount adjustments, cash entries, and returning transactions to draft status.
• Upload and maintain master and operational data in collaboration with various departments.
• Troubleshoot system and user issues, identify root causes, and escalate complex problems when necessary.
• Support system configuration, workflow improvements, and process enhancements to reduce errors and manual work.
• Assist in testing system updates and new features before implementation.
• Prepare system‑related reports and data as needed.
• Explore AI tools and emerging technologies to improve system efficiency and daily operations.

Required profile

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
• 0–1 year of experience in System Administration, IT Support, ERP Support, or a related area (fresh graduates welcome).
• Basic understanding of user access management, system permissions, and troubleshooting.
• Strong analytical and problem‑solving abilities with high attention to detail.
• Good communication skills and the ability to coordinate with different departments.
• Fast learner who can adapt to new systems and technologies.

Required skills

• Python
• HTML
• XML
• Odoo (knowledge preferred)
• Microsoft Excel
• Microsoft Office

What we offer

• Professional and collaborative work environment.
• Career growth and development opportunities.
• Competitive salary with possibilities for professional development and career progression.