Service Advisor
Sardar Group · طة كريم محمد
Job description
About the role
The Service Advisor will be the primary point of contact for customers bringing their vehicles to our service department. You will guide them through maintenance and repair options, ensuring a smooth and satisfying experience.
Key responsibilities
- Greet customers professionally, listen to their concerns, and conduct thorough vehicle inspections.
- Provide detailed explanations of recommended services, cost estimates, timelines, and benefits.
- Schedule appointments, prioritize based on urgency and department capacity, and coordinate with technicians for timely completion.
- Communicate progress and additional recommendations to customers throughout the service process.
- Follow up after service to ensure satisfaction and encourage feedback.
Required profile
- Bachelor’s degree in Business Administration, Auto Engineering or a related field.
- Minimum 3 years of experience in a similar customer‑facing automotive role.
- Fluent Arabic (native) and advanced English.
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Published 2 hours ago
Expires 1 month from now
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Sardar Group
طة كريم محمد