Sales Consultant – Luxury Automotive

About the role

The Sales Consultant is responsible for following up, completing, and closing sales deals, welcoming customers into the showroom, and presenting the SAS‑Lexus image while maintaining the SARDAR corporate image. The role also involves handling customer questions, inquiries, and resolving any issues to ensure a superior experience.

Key responsibilities

• Build and maintain strong relationships with customers, providing personalized assistance throughout the sales process.
• Conduct thorough needs assessments to understand preferences, requirements, and budget, and recommend suitable Lexus vehicles.
• Demonstrate in‑depth knowledge of Lexus models, features, options, and accessories to showcase value.
• Arrange and conduct test drives, highlighting performance, safety, and driving experience.
• Provide accurate pricing information, including financing options, incentives, and promotions.
• Negotiate pricing and terms to achieve mutually beneficial outcomes while maximizing dealership profitability.
• Coordinate with the finance department to arrange financing, leasing, and insurance for smooth transactions.
• Follow up with customers after sale to ensure satisfaction, address concerns, and promote loyalty.
• Stay informed about industry trends, market developments, and competitor activities, sharing insights with the sales team.
• Collaborate with service and parts departments to ensure seamless support throughout the ownership lifecycle.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• 2–3 years of direct sales experience; automotive sales experience is a plus.
• Fluency in Kurdish, very good English, and good Arabic.
• Presentable appearance with strong communication skills.