Recreation Receptionist – Front Desk & Guest Services

About the role

We are seeking a dynamic, self‑motivated Recreation Receptionist to join our health club team. In this front‑desk position you will be the first point of contact for members and guests, creating a warm and welcoming atmosphere while ensuring smooth operation of all reception duties.

Key responsibilities

• Manage reservations, payments and tracking for pool, beach and other recreation facilities.
• Issue and retrieve locker keys and towels, and maintain locker area cleanliness.
• Promote club classes, activities and services to members and visitors.
• Post charges in the micros system and follow correct accounting procedures.
• Assist fitness instructors in enforcing safety rules and regulations.
• Keep the reception area tidy, stocked with towels, newspapers, magazines and promotional material.
• Drive sales through thorough knowledge of products, pricing and available facilities.

Required profile

• Diploma or degree in hospitality, preferably with hotel experience.
• Excellent written and verbal English communication skills.
• Strong interpersonal abilities and a customer‑focused attitude.
• Positive, smiley demeanor with an outgoing, approachable character.
• Ability to work well under pressure in a fast‑paced, multicultural environment.

Required skills

• Basic computer proficiency (e.g., micros POS system).