PMO & Processes Officer

About the role

The PMO & Processes Officer will support ZainCash Iraq’s project delivery by maintaining schedules, tracking status, and ensuring governance documentation is up to date. This role works closely with cross‑functional teams and vendors to keep initiatives on track in a fast‑moving fintech environment.

Key responsibilities

• Update project timelines and task lists weekly, flagging delayed tasks to the Project Manager.
• Compile weekly status updates and prepare data for the Red/Amber/Green (RAG) report.
• Maintain project tracking logs for action items, risks, and issues, ensuring clear ownership and deadlines.
• Schedule governance meetings, record minutes, and distribute action trackers within 24 hours.
• Organise all project documentation in a central repository for easy retrieval and audit readiness.
• Follow up daily/weekly with team members and vendors on pending tasks to keep deadlines on track.

Required profile

• At least 1 year of experience in project coordination, PMO support, or technology tracking.
• Basic understanding of fintech or IT environments is a plus.
• Fluent in Arabic with strong professional English written and verbal communication skills.

Required skills

• Familiarity with Jira.
• Familiarity with Asana.
• Familiarity with Trello.
• Familiarity with Microsoft Project.