MRC Counsellor (M1) - Migration Resource Centre

About the role

The MRC Counsellor (M1) works within the MRAPP project team, which is funded by the Government of the Netherlands and implemented by ICMPD in close coordination with the Ministry of Migration and Displacement and other stakeholders. The project strengthens migration prevention and improves access to migration-related information, counselling, referral and reintegration services in Iraq. The counsellor reports to the Project Manager and works closely with MRC staff, government counterparts and project stakeholders.

Key responsibilities

• Work with the MRC Coordinator to implement MRC activities and workplans, supporting communication, information and service delivery
• Provide counselling, guidance, referral and information to clients (migrants, prospective or returning migrants, families of migrants) face-to-face, by phone and online, and follow up on referrals to relevant agencies
• Organise outreach activities such as briefings in academic and training institutions, symposia with civil society, training of emigration consultancies, and booths or kiosks in public places
• Update the MRC website, database, Facebook page and other social media accounts, and maintain online migration discussions
• Compile knowledge materials such as brochures, handbooks, audio-visual products and web documents, and prepare reports, work plans, budgets and meeting minutes for the MRC Coordinator

Required profile

• Bachelor's degree or equivalent; high school diploma plus two years of relevant work experience may be accepted instead
• Minimum of 2 years of position-specific experience
• Experience with international organisations, office administration, and working with local authorities and businesses is an asset
• Understanding of migration dynamics in the country and experience in migration
• Proficiency in English, Kurdish and Arabic (verbal and written)

Required skills

• Proficiency in standard IT tools
• Solid organisational, planning and prioritising skills
• Ability to work independently with minimum supervision and to make decisions in line with ICMPD operational rules