Customer Excellence Coordinator
Ora Developers Iraq · Bagdad
Job description
About the role
The Customer Excellence Coordinator will serve as the primary point of contact for client inquiries, ensuring a professional and timely response to enhance overall satisfaction.
Key responsibilities
- Handle customer inquiries, requests, and complaints professionally.
- Coordinate with internal departments to ensure timely resolution of customer issues.
- Follow up on customer cases and maintain accurate records.
- Support customer satisfaction initiatives and service improvements.
- Prepare reports on customer interactions and feedback.
Required profile
- Bachelor's degree in Business Administration or a related field.
- At least 2 years of experience in customer service or customer relations.
- Strong communication, problem‑solving, and organizational skills.
- Good command of English and proficiency with MS Office.
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Published 4 days ago
Expires 1 month from now
25 views · 0 interested
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Ora Developers Iraq
Bagdad