Sales Supervisor

About the role

We are looking for a full‑time Sales Supervisor to lead our sales team in Baghdad. You will be responsible for driving performance, setting targets and ensuring the delivery of excellent customer service.

Key responsibilities

• Oversee and manage a team of sales representatives.
• Set sales goals, develop and implement strategies to achieve them.
• Monitor team performance and analyse sales reports.
• Provide training and coaching to improve staff capabilities.
• Maintain high levels of customer service and resolve client issues.
• Collaborate with senior management to improve operational efficiency.
• Build and nurture relationships with key clients and business partners.

Required profile

• Strong team‑management and training abilities.
• Exceptional customer service and communication skills.
• Analytical mindset for evaluating sales performance.
• Experience in sales or retail management (preferred).
• Ability to work on‑site in Baghdad with a flexible, solution‑oriented approach.
• Bachelor’s degree in Business Administration, Sales or a related field (advantageous).

Required skills

What we offer

• Opportunity to lead a dynamic sales team.
• Professional development in a growing market.