Billeting Clerk Lead

About the role

The Billeting Clerk Lead oversees a team of Billeting Clerks at the Billeting Office in Balad, Iraq. Reporting to the Billeting Supervisor, this role ensures accurate key management, proper filing of hand receipts, and the upkeep of housing furnishings while maintaining high standards of cleanliness and safety for all tenants.

Key responsibilities

• Manage and supervise a team of Billeting Clerks.
• Maintain accurate counts of all keys and oversee the filing system for hand receipts.
• Coordinate housing furnishings and ensure they are properly accounted for.
• Communicate effectively with housing representatives and customers.
• Ensure all housing units are clean, safe, and meet quality standards.
• Act as the primary point of contact between the customer and Vectrus to determine billeting needs and priorities.
• Support the Billeting Supervisor in overall office operations and perform additional duties as required.

Required profile

• High school diploma or equivalent.
• Minimum of four years experience in customer service, hotel or military housing management, or housekeeping.
• At least two years of supervisory experience.
• Fluent in reading, writing and speaking English.

Required skills

What we offer

• Opportunity to work in a challenging environment supporting military housing operations.
• Experience managing a team in an extreme desert climate.