Satellite Communications Field Service Representative

About the role

Linchpin Solutions is seeking an experienced Satellite Communications Field Service Representative (FSR) to support the MWR Global Internet Connect Program (ICP) for a U.S. Government client. The role involves deploying, maintaining, and troubleshooting satellite and terrestrial internet systems in high‑risk, 24x7 environments across Iraq, Jordan, and the broader Southwest Asia region.

Key responsibilities

• Install, configure, test, and repair VSAT, LAN, and wireless communication equipment at deployed sites.
• Perform on‑site troubleshooting and provide 24x7 support, including convoys, MilAir, and commercial travel.
• Maintain inventory, conduct equipment testing, and modify systems according to government‑approved specifications.
• Coordinate the introduction of new MWR ICP technologies and equipment.
• Deliver technical briefings and presentations as required.

Required profile

• Active DoD Secret clearance.
• High school diploma or GED; Bachelor’s in IT, Computer Engineering, or related field preferred.
• Ability to work independently or under general direction in austere environments.
• Strong verbal and written communication skills.

Required skills

• Experience with VSAT communication equipment.
• Knowledge of IP fundamentals, Cisco routing, and firewall technology.
• Familiarity with iDirect modems.
• Proficiency in Microsoft Office and Microsoft suite applications.
• Understanding of basic network protocols, LAN, baseband, and wireless devices.