Operations Coordinator

About the role

NASS AL-Iraq Holding Group's Design District is hiring an Operations Coordinator in Baghdad (Al-Mansour). The role ensures that the daily operations of the company run efficiently and in an organized way by coordinating projects, resources and tasks across teams and departments, following up on schedules and deliverables, and managing administrative and documentation procedures. It is a full-time, on-site position of 9 hours per week, reporting to the GM, at junior-to-mid level.

Key responsibilities

• Create, organize and track project tasks on the ClickUp platform, assign tasks to teams and monitor completion rates and deadlines.
• Coordinate project deliverables, review file completeness before sending them to clients, and prepare periodic progress reports.
• Organize daily workflow, coordinate between the DD Studio, DD Academy and DD Workshop departments, and follow approved operating procedures.
• Follow up on resource and service needs, identify operational problems and propose improvements.
• Document and update work procedures, and organize and file contracts, correspondence, meeting minutes and project files.
• Follow up on employee attendance and leave procedures, prepare meeting schedules and follow up on decisions made.
• Keep project, employee and operational documents up to date, follow up on invoices and financial dues, and coordinate with the finance department or accountant.
• Alert management to financial obligations and upcoming due dates, and coordinate sending project outputs to clients.

Required profile

• Bachelor's degree in Civil Engineering, Project Management or Business Administration.
• 2-4 years of practical experience in project management, operations coordination or business administration.
• Experience in engineering firms, architectural design, construction or multi-project companies is preferred.
• Preferred: experience tracking schedules, coordinating work teams, monitoring project progress and preparing operational reports.