Channel Sales Manager – IT Partnerships

About the role

The Channel Manager is accountable for defining the sales strategy and recruiting partners, overseeing account profiles and growing market share through set targets. The role covers reseller relations, coordination with the marketing team on channel programmes and monitoring competitors' activity.

Key responsibilities

• Define and implement the channel strategy and roadmap for the assigned service/product line, aligned with management
• Lead partner relations and build relationships with new and existing channels and clients to expand sales in the territory
• Maintain a channel/customer database, analyse data and develop metrics on loyalty and new opportunities
• Run market research with ongoing customer visits to specify requirements for current and future products
• Manage the full sales cycle from quotation to collection, track credit and payment performance and resolve outstanding settlements
• Generate long-term revenue and profitability for the product line, and deliver accurate sales forecasts and market reports
• Promote the services and the company in the region, oversee targeted programmes and marketing activities, and put CRM systems into practice (Salesforce.com CRM)

Required profile

• 5-8 years of experience in IT sales or channel sales
• Partner recruitment, onboarding, enablement and channel development experience across Iraq
• Technical background with strong sales/channel experience
• Experience across IT infrastructure, networking, hardware, software, cloud and AI solutions
• Ability to manage a broad IT portfolio and multiple technology vendors
• Distributor experience preferred; system integrator or reseller candidates with strong partner management may also be considered
• Strong knowledge of the Iraq IT partner ecosystem