Applications Admin Officer

About the role

The Applications Admin Officer will administer and support core banking and business applications, including digital channels. This role ensures application availability, performance, and compliance with security and audit requirements.

Key responsibilities

• Manage application environments, services, configurations, scheduled jobs, interfaces, and batch processing.
• Monitor application health, investigate incidents, and resolve or escalate them within service levels.
• Handle user account provisioning, role assignments, and access rights following segregation of duties and least‑privilege principles.
• Perform installations, upgrades, patches, and release deployments, and support testing and post‑deployment verification.
• Maintain documentation such as support procedures, troubleshooting guides, deployment and rollback plans, and incident logs.

Required profile

• Bachelor’s degree in IT, Computer Science or related field.
• 1‑3 years of experience in application administration or support, preferably in banking.
• Strong analytical, troubleshooting, communication and documentation skills.
• Ability to work under pressure, manage multiple priorities and provide out‑of‑hours support when needed.

Required skills

• SQL
• Windows and/or Linux operating systems
• Application logs and transaction processing
• APIs and application integration concepts
• Role‑based access control and certificate management