IT HCS & VMware Platform Supervisor

About the role

The IT HCS & VMware Platform Supervisor is responsible for overseeing the operation, administration, governance and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services within the IT data centre environment.

Key responsibilities

• Supervise daily administration of HCS services including ManageOne, FusionCompute, resource pools, projects/tenants, compute, storage, virtual networking, identity & access, monitoring and platform health.
• Lead platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades and compliance with approved procedures.
• Monitor capacity, utilization, performance, licensing and service levels; forecast demand and implement optimisation plans.
• Oversee integration of HCS with VMware platforms, enterprise storage (SAN/NAS), backup systems, Active Directory, DNS, networking, security, monitoring and IT service management tools.
• Ensure backup, replication, snapshot, restore and disaster‑recovery processes are configured, tested and meet RPO/RTO targets.
• Review and approve technical change plans, risk assessments, patching activities and security hardening requirements.
• Troubleshoot complex platform incidents, coordinate corrective actions with Huawei, vendors and internal teams.
• Maintain documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports and drive automation using PowerShell.

Required profile

• Proven experience supervising cloud platform operations and leading technical support teams.
• Strong understanding of data‑centre environments and business continuity requirements.
• Ability to coordinate with infrastructure, network, security, application and vendor teams.

Required skills

• Huawei Cloud Stack (HCS) – ManageOne, FusionCompute
• VMware platform administration
• Enterprise storage (SAN/NAS) integration
• Backup and disaster‑recovery solutions
• Active Directory, DNS
• Networking and security fundamentals
• IT service management tools
• PowerShell scripting for automation