Front Counter Salesman – Spare Parts Specialist

About the role

Front Counter Salesman will serve as the first point of contact for customers seeking automotive spare parts at our Al Amana location in Baghdad. The role involves handling inquiries, processing orders, and ensuring timely delivery while maintaining accurate records.

Key responsibilities

• Greet customers at the front counter, listen to their parts needs, and recommend appropriate solutions.
• Answer phone calls and emails, providing accurate product information, pricing, and availability.
• Process parts orders promptly, source items from inventory or place special orders with suppliers.
• Use the POS system to record sales transactions, handling cash, credit cards, and other payment methods.
• Maintain inventory records, monitor stock levels, and replenish parts to ensure availability.
• Keep customers updated on order status, delivery times, and resolve any questions or concerns.
• Provide basic technical assistance, such as troubleshooting part issues or offering installation advice.

Required profile

• Bachelor's degree in a related field.
• Minimum of 2 years experience in automotive spare parts sales or a similar role.
• Proficiency in Arabic and English.