Account Manager – Client Projects & Growth

About the role

The Account Manager will act as the day‑to‑day partner for assigned clients, overseeing projects from concept to delivery while driving account growth and retention. You will coordinate internal teams across factory, design and finance to ensure flawless execution.

Key responsibilities

• Plan and manage each project end‑to‑end, controlling scope, timeline, budget and quality.
• Grow share of wallet within existing accounts through repeat business, cross‑sell and upsell opportunities.
• Serve as the primary client contact, handling briefs, approvals, expectations and issue resolution for POSM, retail production, activations, events and exhibitions.
• Own account revenue, protect project margins and flag scope creep, pricing risks and delivery issues early.
• Collaborate seamlessly with the group’s factory, design and finance functions to deliver profitable outcomes.

Required profile

• Bachelor’s degree in Business, Marketing or a related field.
• Minimum 3 years of experience in Account Management or Client Service.
• Experience in advertising, branding, POSM or production is preferred.

Required skills

• Client Relationship Management
• Project Management
• Communication
• Negotiation
• Organization
• Problem Solving
• Time Management