Reception Supervisor
Sardar Group · Erbil
Job description
About the role
The Reception Supervisor ensures exceptional customer service and smooth coordination at the dealership’s front desk, creating a welcoming and professional environment for all visitors.
Key responsibilities
- Oversee daily reception desk operations, manage schedules, assign tasks and support receptionists.
- Provide exemplary customer service, handle escalated issues and maintain the dealership’s reputation.
- Train new receptionists, deliver ongoing coaching and conduct regular process audits.
- Act as the main liaison between reception staff and management, facilitating effective communication.
- Assist with administrative duties such as phone handling, appointment scheduling and record keeping.
Required profile
- Bachelor’s degree in Mechanical Engineering, Auto Engineering or a related field.
- Minimum 7 years of relevant experience, including at least 2 years in a supervisory role.
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Published 2 hours ago
Expires 1 month from now
9 views · 0 interested
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Sardar Group
Erbil
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