Quality Manager

About the role

The BLiSS Quality Manager will lead the implementation, oversight, and continuous improvement of the Quality Management System for the Baghdad Life Support Services contract, supporting the U.S. Department of State.

Key responsibilities

• Implement, monitor, and improve the QMS in line with ISO 9001:2015, contractual requirements and DOS policies.
• Conduct internal audits, inspections and performance reviews across multiple task orders and sites.
• Manage corrective and preventive actions (CAPA) to address non‑conformances.
• Lead CTIPs compliance, ensuring mandatory training, prohibition of trafficking, and proper reporting.
• Serve as primary liaison between PMO, DOS representatives, site leadership and Quality Inspectors.
• Develop and deliver training on QMS procedures, contract compliance and CTIPs requirements.

Required profile

• Bachelor’s degree in quality management, engineering, business administration or related field.
• Minimum 7 years of quality management experience in government contracting, preferably OCONUS or contingency operations.
• Ability to obtain a USG MRPT or Secret clearance and complete a medical exam for deployment to Iraq.
• Strong communication, leadership and analytical skills.

Required skills

• ISO 9001:2015 Lead Auditor certification (preferred).
• Knowledge of FAR 52.222-50 and DOS CTIPs compliance requirements.
• Experience conducting audits, managing CAPA processes and developing compliance training.