Operations Coordinator

About the role

The Operations Coordinator will support daily operational workflows across multiple business units, ensuring projects stay on schedule and executive directives are executed. This role involves coordinating cross‑departmental communication, managing documentation, and handling logistics to keep operations running smoothly.

Key responsibilities

• Track operational schedules, monitor task progress, and follow up on deliverables to avoid bottlenecks.
• Organise and maintain standard operating procedures, presentation materials, and ensure compliance with corporate governance.
• Update tracking dashboards (e.g., Bitrix24, Zoho) and compile weekly/monthly status reports for the Head of Operations.
• Serve as the central liaison between Operations, other departments, and business units to streamline requests, documentation routing, and approvals.
• Support resource planning, monitor inventory/asset allocation, and coordinate logistics requests with field teams.
• Identify operational delays, flag risks early, and follow up on corrective actions.

Required profile

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering or a related field.
• 2–3 years of experience in operational support, project coordination or administrative logistics, preferably in multi‑sector or retail/tech environments.
• Professional fluency in Arabic and working proficiency in English (written and spoken).

Required skills

• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with enterprise collaboration platforms such as Bitrix24 and Zoho.