IT Infrastructure Coordinator

About the role

Eni is looking for an IT Infrastructure Coordinator to join the Zubair Field Operating Division in Basra, Iraq. The post covers overseeing the company's IT systems and managing the installation, configuration and maintenance of IT components. It is a fixed-term position; candidates must be eligible to live and work in Iraq and speak fluent English and Arabic.

Key responsibilities

• Keep IT systems running efficiently through routine checks, troubleshooting, repairs and upgrades.
• Install, configure, monitor and maintain servers, workstations, network components, backup and storage devices and peripherals.
• Implement and manage IT solutions in line with security policies, regulatory requirements and company standards.
• Monitor system performance, identify improvements and run optimisation initiatives.
• Manage end-user system access and provide technical support for users, systems and application development projects.
• Manage network infrastructure, including patch panels and equipment labelling.
• Maintain IT documentation and support document control, and prepare reports on system performance, security and project progress.
• Coordinate with HQ, vendors and other stakeholders on IT activities and support requests.

Required profile

• Minimum 5-7 years' experience as an IT Engineer or in a similar role.
• Good command of English; fluency in English and Arabic is required.
• Experience in system design, implementation, administration and installation.
• Knowledge of IT service and project management principles and tools.
• Strong troubleshooting, analytical and problem-solving skills.

Required skills

• Strong knowledge of IT infrastructure and hardware, including data centres, Active Directory, NetApp, VMware, 3PAR, StoreOnce, Windows Server, storage, servers and workstations.
• Familiarity with IT monitoring and diagnostic tools.

Applications are submitted only through the online application system, with the CV uploaded in English.