Human Resources Officer

About the role

This Human Resources Officer position covers recruitment, employee administration, employee relations and HR operations within a bank. The role reports to the HR Supervisor and supports the department and its colleagues.

Key responsibilities

• Recruitment and talent acquisition: manage end-to-end recruitment for assigned vacancies, prepare and publish job ads, screen CVs and shortlist candidates within 10 working days, coordinate interviews, maintain candidate databases and talent pipelines, and report weekly recruitment status.
• Employee administration: keep employee files and HR documents complete and accurate, prepare employment contracts, letters and experience certificates in English and Arabic, update employee data in the HR Management System, and support onboarding, transfers and offboarding.
• Employee relations: respond to employee inquiries about HR policies within 2 working days, assist employees confidentially, support engagement activities and help promote a positive workplace.
• HR operations and compliance: support daily HR operations, prepare correspondence in English, Arabic and Kurdish, ensure compliance with company policy, internal procedures and Iraqi labor law, and keep records secure and confidential.
• Other duties: assist the HR Supervisor with projects, initiatives and training, and perform other HR tasks assigned by the line manager.

Required profile

• Bachelor's degree in human resources, business administration or a related field.
• Minimum 2 years of experience in HR, recruitment or HR administration; experience in HR operations, employee records and recruitment is preferred.
• Knowledge of HRMS and Iraqi labor law is an advantage.

Required skills

• Good understanding of HR policies, procedures and Iraqi labor law.
• Proficiency in Microsoft Office (Excel and Word) and HRMS.
• Strong written and verbal communication in English and Arabic; Kurdish is an advantage.
• Ability to handle confidential information with discretion.