Heavy Wheel Field Service Representative (FSR)

About the role

The Heavy Wheel Field Service Representative provides on‑site technical support and advice to assigned customers in Sulaymaniyah, Iraq. The role involves ensuring vehicle readiness, safety compliance, and delivering a professional image of the company.

Key responsibilities

• Provide technical guidance, inspections, repairs, sustainment maintenance, retrofits, and modifications for multiple platform vehicles.
• Troubleshoot technical problems, conduct analysis of vehicle implementations, and determine solutions.
• Act as the local on‑site representative for the customer’s organization and maintain a safe work environment.
• Document and submit expense reports and time cards, and travel domestically and internationally as required.

Required profile

• High school diploma or GED required; Bachelor’s degree preferred.
• Four years of certified vehicle maintenance experience with ASE‑level certification or military equivalent.
• Ability to obtain and maintain a US passport and a secret security clearance.
• Willingness to work in extreme temperatures, lift 55 lb, and meet medical/fitness standards for deployment in austere environments.

Required skills

• Proficiency with database, spreadsheet, presentation, and word‑processing software.
• Knowledge of U.S. Military vehicle maintenance publications and guidelines.
• Ability to read and use engineering drawings, schematics, diagrams, and specification sheets.
• Experience using power tools, lifting devices, slings, chains, and TMDE (Test, Measurement and Diagnostic Equipment).
• Class A or B CDL preferred.