System Engineer

About the role

The System Engineer delivers end‑to‑end IT solutions, combining presales support with hands‑on technical implementation. You will work closely with customers and internal teams to design, deploy, and support tailored solutions while ensuring high customer satisfaction.

Key responsibilities

• Conduct technical presentations and proof‑of‑concept sessions for prospective customers.
• Translate business requirements into practical technical solutions.
• Support the sales team with proposals, BOMs, and solution design.
• Lead end‑to‑end deployments: planning, installation, configuration, integration, and testing.
• Deliver training sessions for end users and IT administrators.
• Produce documentation including solution designs, as‑built configurations, and handover guides.
• Provide post‑implementation technical support and troubleshoot issues.
• Serve as a trusted technical advisor and escalation point for customers.

Required profile

• Bachelor’s degree in Computer Science, IT or related field.
• 4‑6 years of experience in systems engineering, IT solutions, or presales engineering.
• Strong foundation in Windows Server, Active Directory, virtualization and networking.
• Relevant certifications such as ITIL, MCSA, CCNA.
• Excellent communication skills for both technical and business audiences.
• Ability to manage multiple customer projects simultaneously.

Required skills

• Windows Server
• Active Directory
• Virtualization
• Networking
• ITIL
• MCSA
• CCNA
• Monitoring systems
• Data protection solutions
• XDR, NDR, EDR, SIEM
• Azure
• AWS