Sales & Media Support Staff

About the role

Al-Nakheel for Solar Energy, a leading solar energy company in Iraq, is looking for a Sales & Media Support Staff member to join its growing team in Baghdad. The role supports the sales operations and manages the social media presence, assisting the sales team with daily tasks, engaging customers online and promoting solar solutions across digital platforms. It is a full-time position of 48 hours per week, reporting to the Head of Department.

Key responsibilities

• Sales support: assist with quotations, order processing and customer inquiries; maintain and update customer databases and sales records; coordinate sales meetings and follow up on leads; help with customer engagement and retention strategies.
• Social media management: develop and run social media strategies; create, schedule and manage content on Facebook, Instagram and LinkedIn; monitor channels, reply to inquiries and feedback, and adjust strategies based on metrics.
• Customer engagement: provide customer service across all channels and help organise promotional events and campaigns.
• Market research and reporting: research trends and opportunities in the solar industry, track competitors, and prepare regular reports on sales, social media performance and customer feedback.

Required profile

• Bachelor's degree in Marketing, Business Administration or a related field.
• 1-3 years of experience in sales support, customer service or social media management; renewable energy experience is a plus.
• Strong communication and interpersonal skills.
• Team player with a collaborative attitude.

Required skills

• Good knowledge of social media platforms and content management tools.
• Basic understanding of sales processes and CRM systems.

What we offer

• Competitive salary based on experience.
• Health insurance as per Iraqi Labor Law.
• Paid annual and sick leave.
• Professional development and training opportunities in the solar industry.

Some evening work and occasional weekends may be required for events or campaigns. Applications are made through LinkedIn or by sending a CV and cover letter to the company.