Restaurant Operations Manager

About the role

We are looking for an Operations Manager to lead the daily activities of Pasta Pot Restaurant in Erbil. The role ensures smooth service, high‑quality food preparation and an excellent guest experience in our fast‑service environment.

Key responsibilities

• Oversee all restaurant operations, ensuring efficiency and consistency.
• Supervise and coach team members, handling scheduling and staff training.
• Manage inventory, ordering and resource allocation to control costs.
• Maintain food safety standards, health‑regulation compliance and cleanliness.
• Monitor customer service standards and address guest feedback promptly.
• Develop and implement operational improvements to boost performance and satisfaction.

Required profile

• Proven leadership and team‑supervision abilities, including conflict resolution.
• Experience in inventory management, scheduling and resource planning.
• Strong knowledge of food safety regulations and cleanliness protocols.
• Customer‑service orientation with effective communication skills.
• Problem‑solving mindset and proactive attitude.
• Prior experience in restaurant or hospitality settings preferred.
• Bachelor’s degree in Hospitality Management, Business Administration or related field is a plus.

Required skills