Operations Supervisor - Warehouse & Logistics

About the role

The Operations Supervisor oversees daily warehouse and operational activities so that workflow is efficient, inventory is accurate, service quality is high and orders are executed on time. The role supervises warehouse operations, stock control processes and operational teams, and reports to the Logistics Supervisor within the Logistics / Warehousing unit.

Key responsibilities

• Supervise day-to-day warehouse operations and coordinate order preparation, picking, packing and dispatch according to delivery schedules
• Work with the Fleet Supervisor to organize orders by geographical routes and delivery requirements
• Ensure products are organized, labeled and stored according to warehouse standards
• Monitor inbound and outbound stock, verify received goods against orders and check expiry dates and storage conditions
• Support inventory counts and audits, and oversee stock returns and final delivery verification
• Supervise warehouse staff and team leaders, organize work allocation, monitor attendance and discipline, and support onboarding and training
• Oversee fleet and dispatch operations through the Fleet Supervisor, including daily dispatch planning, vehicle allocation and route coordination
• Follow up on fleet performance, driver schedules and compliance with safety standards, and keep operational reports and dispatch records up to date

Required profile

• Bachelor's degree or technical diploma in Logistics, Business Administration, Supply Chain or a related field is an advantage
• Minimum 3 years of experience in warehouse or logistics operations
• Experience in team supervision and operational coordination
• Good understanding of warehouse operations, stock control and inventory management
• Strong organizational and problem-solving skills; able to manage priorities in a fast-paced environment
• Good in English and Arabic

Required skills

• Microsoft Office
• Basic operational systems