Material Handling Equipment Field Service Representative (FSR)

About the role

The Material Handling Equipment Field Service Representative provides on‑site technical support and advice to customers in Erbil, Iraq. You will act as the local liaison, ensuring safe, efficient operation of cranes, forklifts, loaders and related equipment.

Key responsibilities

• Provide technical guidance, inspections, repairs, sustainment maintenance, retrofits and modifications on multiple platform vehicles.
• Troubleshoot technical problems, conduct analysis of vehicle implementations and document solutions.
• Maintain a safe work environment and comply with safety policies.
• Submit expense reports, timecards and act as the on‑site representative for the customer organization.

Required profile

• High school diploma or GED; Class A or B CDL preferred.
• Four years of certified vehicle maintenance experience and ASE‑level certification or military equivalent.
• Ability to work in extreme temperatures, lift 55 lb, and meet medical/fitness requirements for deployment in an austere, combat‑zone environment.
• Willingness to travel domestically and internationally on short notice.

Required skills

• Direct knowledge of Material Handling Equipment (cranes, forklifts, loaders).
• Ability to inspect, test and repair MHE and use engineering drawings, schematics and technical specifications.
• Proficiency with power tools, lifting devices, chains and TMDE (Test, Measurement and Diagnostic Equipment).
• Familiarity with U.S. Military vehicle maintenance management processes and publications.