E-commerce Merchandising Lead

About the role

We are seeking an E‑commerce Merchandising Lead to shape the digital shopping experience on the mamame app and website. You will be responsible for organizing, presenting, and discovering products to maximise conversion, customer satisfaction and revenue.

Key responsibilities

• Own homepage merchandising, product presentation and on‑site collections.
• Manage categories, navigation, taxonomy, search, filters and product discovery.
• Plan and execute campaigns, promotions, bundles and seasonal merchandising.
• Control product ranking, recommendations and featured placements.
• Analyse sales, stock, margin, conversion and customer‑behaviour data.
• Identify best‑sellers, slow‑movers, hidden opportunities and overstock risks.
• Build merchandising reports, dashboards and performance summaries.
• Use data to improve product visibility, sell‑through, conversion and revenue.
• Collaborate with Growth, Category, Inventory Planning, Marketing, Product and Data teams.
• Continuously test, measure and optimise the digital shopping experience.

Required profile

• Minimum 2 years of experience in e‑commerce merchandising, online retail or related analytics.
• Strong understanding of customer behaviour, conversion optimisation and digital retail.
• Arabic fluency required; English is a plus.

Required skills

• Advanced Excel / Google Sheets (pivot tables, lookups, formulas, data cleaning).
• Experience with reporting tools such as Looker Studio, Power BI or Metabase.
• Basic knowledge of GA4, e‑commerce analytics and SQL.