Dynamic Waiter/Waitress for High-Volume Restaurant

About the role

We are seeking energetic and self‑motivated Food & Beverage professionals to join our restaurant team as a Waiter/Waitress. In this role you will deliver professional, discreet and personalized service, ensuring each guest enjoys a memorable dining experience.

Key responsibilities

• Perform all necessary tasks to service food and beverage according to the hotel performance manual.
• Greet and seat customers and serve them in a professional, discreet and personalized way.
• Acquire in‑depth knowledge of the food and beverage menu to advise guests.
• Consistently monitor the quality of food and beverage being served.
• Practice good customer relations and attend to customer complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep all service equipment.
• Handle all service preparations before, during and after service (mise‑en‑place and mise‑en‑scene).
• Ensure minimum wastage, breakage and spoilage.
• Actively use up‑selling techniques to exceed guest expectations and increase revenue.

Required profile

• Diploma or degree in hospitality or vocational training in food & beverage.
• Previous experience as a waiter/waitress in a high‑volume restaurant.
• Good command of English.
• Strong guest service and interpersonal abilities.
• Hands‑on attitude with a true passion for people and service.
• Positive and pleasant attitude.
• Ability to thrive in a busy environment and stay calm under pressure.
• Attention to detail.
• Adaptability.
• Customer focus.
• Recognizing differences.
• Taking responsibility.
• Teamwork.
• Understanding of the job.

Required skills