Kurdish Outbound Tele Sales Agent

About the role

We are looking for a motivated Kurdish-speaking outbound tele‑sales agent to promote our card products and related services. You will interact directly with customers, present offers, and guide them through application and usage of our solutions.

Key responsibilities

• Present promotional offers for cards and services to customers via outbound calls.
• Use persuasive sales techniques to convince customers of product benefits.
• Achieve monthly and quarterly sales targets while ensuring customer satisfaction.
• Prepare daily and monthly sales reports to track performance.
• Collaborate with team members to develop collective sales strategies.
• Maintain up‑to‑date knowledge of products, services, and policies.
• Assist customers with application procedures and answer usage queries.
• Participate in internal and external training opportunities.
• Build and maintain positive relationships with customers.
• Perform additional tasks as requested by the direct manager.

Required profile

• Bachelor’s degree in Computer Science, Telecommunication Engineering or a related field.
• 0–1 year of experience; fresh graduates are welcome.
• Previous sales or customer‑care experience, especially in B2C telesales, is preferred.
• Fluent Kurdish language skills are mandatory.

Required skills

• Outbound calling
• Objection handling
• Communication
• Customer care