Tele Sales Team Member (Part‑Time)

About the role

Zain Iraq is looking for a part‑time Tele Sales team member to contact potential and existing customers by phone, promote the company’s offers and products, and close sales deals. The role involves handling inbound and outbound calls, providing product information, and maintaining strong customer relationships to drive revenue.

Key responsibilities

• Increase revenue through upselling and cross‑selling Zain offers.
• Convince customers to subscribe to Zain offers using proven selling techniques.
• Handle outbound calls, provide detailed information on new products, services and promotions.
• Receive and contact customers to answer queries and ensure they receive accurate product/service details.
• Escalate cases when necessary to guarantee timely resolution.
• Obtain customer feedback by managing outgoing call channel lists.
• Maintain professional, courteous communication to ensure high customer satisfaction.
• Execute tasks according to Zain IQ policies, procedures and established plans to achieve targets.

Required profile

• Diploma or bachelor’s degree.
• Experience in a related field, preferably in sales or call‑center environments.
• Availability for part‑time work with flexible scheduling.