Nutanix Engineer / Networking IT Support Engineer (Break & Fix)

About the role

We are looking for an experienced Nutanix Engineer / Networking IT Support Engineer to provide break‑and‑fix services for enterprise infrastructure in Iraq. This freelance, on‑call position requires diagnosing, troubleshooting and resolving hardware, network and virtualization incidents while delivering professional customer service.

Key responsibilities

• Provide onsite and remote break‑and‑fix support for networking and infrastructure incidents.
• Deploy, configure and manage Nutanix HCI environments (AOS, AHV, Prism) and perform upgrades, patching and lifecycle management.
• Troubleshoot hardware, software, virtualization and network issues, including TCP/IP, VLANs, DNS, DHCP and routing.
• Implement and support backup and disaster‑recovery solutions.
• Respond to critical incidents within agreed response times and collaborate with global and regional teams.

Required profile

• Minimum 5 years of experience in infrastructure, virtualization, networking or IT support engineering.
• Valid CCNA certification.
• Strong hands‑on experience with Nutanix ecosystem and familiarity with VMware and/or Hyper‑V.

Required skills

• Nutanix AOS, AHV, Prism
• CCNA (Cisco networking)
• VMware / Hyper‑V
• TCP/IP, VLANs, DNS, DHCP, routing and switching
• PowerShell and/or Python scripting
• Backup and disaster‑recovery solutions