HR Specialist – Performance Management System

About the role

The HR Specialist – PMS will ensure the smooth, accurate, and timely implementation of the company’s Performance Management System. You will coordinate activities, maintain data integrity, support employees and managers, and drive continuous improvement of PMS processes.

Key responsibilities

• Support the annual KPI/Objectives and Competency cycles, track progress and follow up with employees, managers, HODs, and HR teams.
• Review PMS data for accuracy, prepare detailed reports by company, department, location and process stage.
• Assist employees and managers with system steps, deadlines, inquiries and coordinate system issues with HRIS, HR Operations and HRD.
• Prepare performance data for management review, calibration and support training, awareness sessions and communications.
• Maintain PMS policies, SOPs, trackers and records, and identify performance gaps for follow‑up.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, Management or related field.
• 4–5 years of HR experience, preferably in HR Operations, PMS, HRIS or training.
• Fluent in Kurdish, advanced Arabic and English.

Required skills

• Strong Excel skills (PivotTables, XLOOKUP/VLOOKUP) and solid Word and PowerPoint abilities.
• Basic knowledge of HR policies and procedures.
• Familiarity with HR systems; SAP SuccessFactors experience is preferred.